Guess Responsibility

At OKBET, we are committed to promoting gaming as an alternative form of entertainment and leisure, with stakeholders sharing a shared responsibility to ensure that our gaming decisions are informed and our gaming behaviors are socially responsible.

 

Our primary concern is maintaining a fair and safe gaming experience and protecting players from any adverse consequences of the game.

 

OKBET is committed to providing customers with responsible gaming. We’ve created a responsible gaming program that goes above and beyond the minimums and delivers results that exceed expectations. Our programs help those who seek assistance or receive staff training to help guests, and we also strive to create an environment where responsible gaming awareness is more common and making helping customers easy and private.

 

We partner with our local consulting agency, Life Change Recovery Center, to provide our guests with professional customer care services.

 

Please enjoy rational, responsible and controlled play.

Excluded Persons

At OKBET, we are committed in promoting gaming as alternative form of entertainment and leisure where stakeholders undertake a shared responsibility to ensure gaming decisions are informed and that gaming behavior is socially responsible.

Gambling Addiction

Gambling becomes a problem when a player develops an uncontrollable urge to gamble which may lead one to incur debts or even inflict harm on one’s family or community.

 

Gambling addiction causes disruptions in the psychological, physical, social and vocational areas of life. It is characterized by the following behavior:

Gambling Addiction

If you feel that you or a family member has a gambling problem, you may contact our customer support at: (customer service e-mail/phone). Also, OKBET has tied up with support facilities to address concerns related to gambling problems. You may directly contact the following help centers:

 

Life Change Recovery Center
Dr. Randy Misael S. Dellosa
105 Scout Rallos Street, Kamuning
Brgy. Sacred Heart, Quezon City
Telephone numbers: (02) 415-7964 / 415-6529
Website: www.lifechangerecoverycenter.com

 

Bridges of Hope Drugs and Alcohol Rehabilitation Foundation, Inc. Headquarters:
364 Aguirre Avenue, Phase 3, BF Homes, Parañaque City, Metro Manila
Tel. No. (02) 622-0193

 

New Manila Branch:
12 Orestes Lane, Mariposa Street
Tel. No. (02) 502-0600; (0917) 856-0623
Email: help@bridgesofhope.ph

Pagcor Exclusion Program

PAGCOR manages the exclusion program which will be able to exclude you from gambling in all PAGCOR operated and regulated establishments.

 

The forms and procedures can be found on this link: https://pagcor.ph/regulatory/exclusion2.php. There are two types of exclusion programs:

1. Self-Exclusion

2. Family Exclusion

You can contact PAGCOR for any concerns or clarifications at keepitfun@pagcor.ph.